9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

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No method of transmission over the internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials, if any, and for using the Services in a secure manner.

10. Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have some or all of the following rights:

• to know whether we process your personal information;

• to access or obtain a copy of your personal information;

• to correct inaccurate personal information;

• to delete personal information;

• to restrict or limit certain processing;

• to object to certain processing;

• to withdraw consent where we rely on consent;

• to data portability;

• to opt out of targeted advertising, profiling, sale, or sharing, where applicable;

• to appeal a decision we make about your request; and

• to lodge a complaint with a supervisory or regulatory authority.

 

A. Marketing communications

You may unsubscribe from promotional emails at any time by using the unsubscribe link in the message or contacting us at virtualvelonetwork@gmail.com. Even if you opt out of promotional messages, we may still send you non-promotional communications, such as service or transaction-related messages.

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B. Cookie choices

You may change cookie preferences through our consent tools, where available, and through your browser or device settings.

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C. Exercising your rights

To exercise privacy rights, contact us at virtualvelonetwork@gmail.com with the subject line “Privacy Request.” We may need to verify your identity before completing a request. We will not discriminate against you for exercising your privacy rights.

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D. Appeals

If we deny your request and applicable law gives you a right to appeal, you may appeal by replying to our decision email or by emailing virtualvelonetwork@gmail.com with the subject line “Privacy Appeal.”

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E. Region-specific rights

If you are in the EEA or UK, you may also have the right to lodge a complaint with your local data protection authority.

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If you are in Brazil, you may have rights provided by the LGPD, including rights to confirmation of processing, access, correction, anonymization, blocking, or deletion in certain cases, portability, information about sharing, and revocation of consent where consent is the legal basis.

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If you are in Canada, Australia, Switzerland, or another jurisdiction with similar rights, you may have the right to request access to and correction of your personal information, to ask questions about our privacy practices, and to complain to the applicable regulator.

11. Supplemental U.S. State Privacy Disclosures

This section supplements the rest of this Privacy Policy for residents of California and other U.S. states with applicable privacy laws.

 

A. Categories of personal information collected

Depending on how you interact with the Services, we may collect the following categories of personal information:

• identifiers, such as name, email address, postal address, IP address, username, and device identifiers;

• customer or contact records, such as contact details, billing details, and communications;

• commercial information, such as records of purchases, subscriptions, registrations, or other transactions;

• internet or other electronic network activity information, such as browsing activity, usage data, pages viewed, and interactions with the Services;

• geolocation data, such as approximate location inferred from IP address;

• audio, electronic, visual, or similar information, such as media you submit or communications you send us;

• professional or employment-related information, such as company, team, club, role, or affiliation details you provide;

• inferences drawn from the categories above, such as preferences or interests; and

• sensitive personal information, if you choose to provide it or if we lawfully collect it for a specific disclosed purpose.

 

B. Sources of personal information

We collect personal information from:

• you directly;

• your device or browser automatically;

• service providers and analytics vendors;

• payment, communication, and website platform vendors;

• partners and integrations you choose to use; and

• public or publicly available sources.

 

C. Purposes for collection, use, and disclosure

We collect, use, retain, and disclose personal information for the business and commercial purposes described in Sections 3 and 6 above.

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D. Retention

We retain each category of personal information for as long as reasonably necessary and proportionate to achieve the disclosed purposes for which it was collected, or as otherwise permitted or required by law. We apply the retention criteria described in Section 8.

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E. Sale, sharing, and targeted advertising

We do not sell personal information for money.

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We do not sell or share personal information as those terms are defined under applicable U.S. privacy laws, and we do not engage in targeted advertising.

F. Sensitive personal information

We do not use or disclose sensitive personal information for purposes other than those permitted by applicable law, and we do not use sensitive personal information to infer characteristics about you.